Shipping policy

Shipping Policy

Where We Ship

We currently ship to addresses within the United Kingdom only.

Shipping Rates

Standard delivery: £3.95

Free shipping on all orders of £25.00 or more

Delivery Method

All orders are shipped via Royal Mail 48hr Tracked. Once dispatched, you'll receive a tracking number so you can follow your order's journey.

Processing Time

Orders are typically processed and dispatched within 1–2 business days of being placed. Orders placed on weekends or bank holidays will be processed the next working day.

Estimated Delivery

After dispatch, please allow 2–3 business days for delivery. While Royal Mail 48hr Tracked is generally reliable, delivery times are not guaranteed and may be affected by factors outside our control.

Lost or Damaged Parcels

If your order hasn't arrived within 5 business days of your dispatch notification, or if your parcel arrives damaged, please contact us at [your email address] and we'll do our best to resolve it promptly.

Incorrect Address

Please ensure your delivery address is correct at checkout. We're unable to redirect parcels once they've been dispatched.

Contact Us For any shipping queries, get in touch at hello@foolsgoldcoffee.co.uk